Terms of Service

This site is informational. It describes how I work, what an engagement generally looks like, and how to reach me. Browsing it, or submitting the contact form, does not create a client relationship, a contract, or any obligation on either side.

The content, design, and the Account Risk Read format are mine. You're welcome to reference this site when describing what you're looking for, but please don't copy the page layouts, the Risk Read format, or the written copy for your own commercial use.

The Account Risk Read on the home page is a sample built from illustrative numbers, not a real client's data. It exists to show the format and the kind of read I give a real book of business, not to represent any actual engagement.

The Account Risk Read I produce after a real account review is built from what you tell me about your accounts, on a timeline you control. It's a diagnostic snapshot, not an audit, and not a guarantee about any specific account's outcome.

Nothing on this site is an offer you can accept by clicking a button. If we decide to work together, the engagement is governed by a separate written agreement that we both sign before any paid work starts. That agreement covers your specific scope, accounts, pricing, and any terms particular to your situation.

This page describes the general terms I work under with every client, so you know what to expect going in. Where the signed agreement for your engagement says something different, that agreement controls.

Engagements are scoped to a defined set of priority accounts, typically 5 to 15, at an agreed number of days per week. I work inside your existing systems, on your domain and under your team's naming conventions, rather than asking you to adopt anything new.

I'm engaged as an independent contractor, not as your employee. I'm not on your payroll, I don't receive employee benefits from you, and I'm responsible for my own taxes on what you pay me. Nothing in an engagement makes me your agent for purposes beyond the account relationships we've explicitly agreed I'll own, and nothing makes you my employer.

Standard engagements start with a 90-day initial term, then continue month-to-month. After the initial term, either of us can end the engagement with written notice, on the timeline set out in the signed agreement. During the initial 90 days, ending early is handled the way that agreement describes.

However an engagement ends, the handover happens: documentation of what I've built, and a functioning system your team or your next hire can pick up. That's true whether we finish the full term or stop early.

Engagements run on a flat monthly retainer, scoped to the number of accounts and the cadence we agree on. You'll have an exact number after the account review, in writing, before you commit to anything. Payment terms, invoicing schedule, and what happens if a payment is late are set out in the signed agreement.

Whatever your accounts, your team, or your business shares with me during an engagement, I treat as confidential and use only to do the work you've engaged me for. I don't take it, or anything derived from it, to another client.

I don't take on directly competing agencies at the same time, and nothing travels between the agencies I work with: not pricing, not playbooks, not client lists, not what I learn from one engagement that would give another client an unfair edge over yours.

Your CRM, your client relationships, your account documentation, and everything I build inside your systems during an engagement belong to you. I don't retain a copy for my own use after the engagement ends, and I don't claim any ownership interest in your client relationships, your data, or your business.

I bring senior account management experience to your book, and I work the accounts we've scoped with real ownership. I can't guarantee that any specific account renews, grows, or stays. Client relationships involve decisions outside my control, and nothing on this site or in an engagement is a promise about a specific outcome.

Nothing here is legal, tax, or financial advice. If a decision in your business needs that kind of input, get it from someone licensed to give it.

To the extent the law allows it, I'm not liable for indirect, incidental, or consequential damages arising from this site or from an engagement, including lost revenue or lost clients. My total liability for any claim related to an engagement is limited to the fees you paid me for the engagement in the three months before the claim arose. This section works alongside whatever liability terms are in the signed agreement for your engagement, not instead of them.

This site and its content are provided as they are, without warranties of any kind, express or implied. I've tried to make sure what's on this site is accurate, but I don't guarantee that it's complete, current, or error-free at every moment.

These terms are governed by the laws of Texas, without regard to its conflict-of-law rules. Any dispute arising from this site or from an engagement will be handled in the courts of that state, unless the signed agreement for your engagement says otherwise.

If I change these terms, I'll update this page and change the date at the top. A change here doesn't apply retroactively to a signed engagement agreement already in place; that agreement is amended only the way it says it can be.

Questions about these terms go to tarik@tenureaccounts.com.