Your biggest clients deserve senior attention. Your calendar can’t give it to them.

Fewer than a full-timer, on purpose. Engagements are scoped to 5–15 priority accounts at 1–3 days per week. This is senior ownership of the accounts that matter, not volume coverage of your whole roster. And if volume coverage is what you actually need, I’ll tell you that on the first call.

Usually within two to three weeks of our first conversation. There’s no recruiting process, no notice period, and no ramp on the fundamentals of the job. The first week is scoping and the second is introductions to your accounts, so you’re covered before the end of the month rather than the end of the quarter.

Less than you’d expect. An account list with revenue and renewal dates, access to your CRM and email, and one working session to understand how you position the work and what each client cares about. After that I’m building the cadence myself. The point is to take work off your plate, not to add an onboarding project.

I’ve managed accounts across marketing services, real estate, enterprise software, and construction technology, so most rosters have something familiar in them. But the honest answer is that industry knowledge is the fastest part to learn. What doesn’t transfer easily is knowing how to read a client who has gone quiet, or how to run a renewal conversation with someone spending six figures a month. That part is the same everywhere.

Yours. I work inside your CRM, your email, your project management, and your reporting, on your domain. I’m not going to ask your team to adopt anything new. If your systems are messy, I’ll tell you what’s missing and help clean them up as I go, but the setup follows your stack, not mine.

Your call. The standard setup is your email domain and your title convention: to clients, I’m part of your team. What clients register is that a senior person now owns their account and their calls get returned the same day.

The model supports a small number of agencies at once, under strict confidentiality: I don’t take on directly competing agencies simultaneously, and nothing travels between clients, not pricing, not playbooks, not client lists. I’ve spent years managing competing principals inside the same book; the walls hold.

My account background spans marketing services, real estate, enterprise software, and construction tech, so most agency rosters are familiar ground: medical and dental, home services, B2B and SaaS, franchise, financial services, e-commerce.

90-day initial term, then month-to-month. If it stops making sense, you’re not locked in.

I ask about your top ten accounts: revenue, renewal dates, who owns each relationship today, and when each client last heard from someone senior. Within 48 hours I send back a one-page Account Risk Read. If the honest answer is that you don’t need this yet, that’s what you’ll hear.

No catch, and there’s no obligation attached to it. It takes me an hour or two, and it’s the most honest sample of my thinking I can give you: you’re seeing how I read a book of business before you spend anything. Some agencies read it, fix the gaps themselves, and never hire me. That’s a fine outcome.